1.Terms of Services . 2
2.Cancellation / Renewals / Transfers . 2
3.Payment 2
4.Intellectual property . 3
5.Warranties . 3
6.Indemnity . 3
7.Liability . 3

Services Description . 4

Hosting Service . 4
Marketing Service . 4
Standard Update . 4
Planned Update: 5
Administrator System Support * for web hosted applications . 5
Email services: 5

1.   Terms of Services

Our proposal cover: Requirements gathering, Design, Development, Implementation, Testing (integration and acceptance testing), Installation, any necessary re-work during development, Project management, any quality assurance carried during development, Configuration management, and meetings.

Our proposal includes the Graphic design of navigation elements required by the website including the scanning of images for the site and the scripting of the navigation elements required.

All prices are Excl VAT.

Our proposal is valid for 2 months from the date of this letter. The development time-frames in this proposal can only be guaranteed when the acceptance by the client is within 3 weeks of the date of this proposal.

Unless they are explicitly mentioned, the flowing elements are not included in this estimate,;
• The production of Flash animation and other multimedia
• Any graphic design, logo or banner creations not explicitly mention in the proposal.
• The registration, renewal, configuration and hosting of Domain names.
• Search Engines "Special" registration fees, like express registration, etc..
• Training and integration of new staff

Our general terms of business are available on-line in our Web site www.absite.com

2.   Cancellation / Renewals / Transfers

Renewals: Your hosting account will be automatically renewed under the same time and fee structure unless you give written notice to ABsite thirty (30) days before the renewal date that you do not wish to renew your account.

Transfers: If you wish to transfer the hosting of your website and/or your domain names to another provider ABsite can, upon request, download your site onto a CD and mail it to you.

Please note that web applications programs (e.g. Catalog Systems) and databases and other scripts are not included in the download as they are propriety of ABsite and are not included in the standard transfer right. The cost for this service £50 per copy. FTP access to your site is not available for transfer purposes.

3.   Payment

Development charges are payable 50% at the commission of the job and 50% on publication.

Recurring charges are payable monthly in advance by standing order.

Money Transfer: in Pounds Sterling

Cheque in Pounds Sterling: payable to "ABSITE ltd" .... Please allow 1 week for cheque clearance.

4.   Intellectual property

ABsite reserves the copyright on the design of the Web pages and of any graphic design or multimedia elements created by ABsite, including the words, images, or computer code developed to create the Internet pages and other Internet elements included in the Web site.

At the end of the first 12 months period from the start of the provision of services, and provided that all moneys due have been fully paid;

• ABsite will grant the Advertiser the royalty-free, irrevocable and non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, distribute, perform and display (in whole or part) worldwide the above mentioned design of the Web pages and of any graphic design or multimedia elements.
• ABsite will also grant the same right for computer code exclusively developed (custom development) to create the Internet web site of the client.
• Ownership of the Intellectual Property Rights of the development/programming code/design will remain with ABsite.

Exclusions: This Agreement does not grant the client any intellectual property rights, copyright or licenses assignment in any ABsite development that was created by ABsite as web application before the contract with the client.  ABsite will use from time to time Open Source software publicly available for commercial use for which ABsite has no copyright rights and that is never included in any copyright passed to the advertiser.

Promotional Use: ABsite logo with the mention "These pages are produced and hosted by ABsite"  or similar will appear at the footer of every Internet page hosted by ABsite.

ABsite has the right to use the website developed for promotional use in its portfolio

All materials, including storyboards, illustrations, and mock-ups not included in the final approved designs (other than those presented by Client) will remain the property of ABsite. All preliminary concepts and visual presentations produced by ABsite that are not incorporated into the final approved designs (other than those presented by Client) remain the property of ABsite and may not be used by the Client without the written permission of ABsite.

5.   Warranties

ABsite Ltd makes no warranties of any kind, whether express or implied, for the services it provides other than for technical errors and oversights. ABsite Ltd will not be responsible for any direct, indirect or consequential damages that may result from the use of its services, including loss of data resulting from delays, non-delivery or interruption in service. You acknowledge and agree that ABsite Ltd cannot guarantee the absence of service interruptions caused by Acts of God or other circumstances beyond our control.

6.   Indemnity

All services may be used for lawful purposes only. You agree to indemnify and hold ABsite Ltd harmless from any claims resulting from your use of our service that damages you or any other party.

7.   Liability

Our total liability to you in contract or in tort arising in connection with this agreement shall not exceed the total price paid by you. We shall have no liability for loss of profits, business, revenue, goodwill or anticipated savings nor for any other indirect or consequential loss.

 Services Description

Hosting Service

Data Hosting & Data Administration: ABsite will normally provide the data hosting and Domain Name hosting your website that is monitored for 24 hours a day, 7 days a week 365 days a year. We have reliable data backup procedures in place and Firewalls and Security to prevent unauthorised access or hacking of the database or websites including Virus protection.

We have our own servers, that we manage ourselves, so we don't rely in third party shared hosting services, so if something goes wrong, we will not blame someone else!

Our Web servers are Unix based Apache servers.  This is the most popular and reliable Web server configuration that offers better performance. It is also less open to hackers, viruses, etc.! We also manage our own DNS servers, Real servers, E-mail POP and SMTP (ESMTP SendMail 8.12) , FTP, etc.

Included in our hosting charges we offer a standard system support that covers 24/24 site and server monitoring, database monitoring and connectivity verification.

Marketing Service

I) Site content and structure optimisation; including

II) Site Submission and verification

• Once the site has been prepared, we will do the "Initial submission" to Search Engines and Directories (SE and D). (Manual submission to top 20 SE and D, Semi automatic submission to up to 500 Se and D)
• On an ongoing basis, we will review you ranking in the main search engines and directories.
• As search engine criteria change with time, we will review the site and resubmit when required.
• We will research and request links to sites relevant to your market or industry that accept link submission. Please let us know of any web site that you consider should be included in this action.

Website Updates

Standard Update covers the changes that may be required by the client to the "Static" pages of the website. The alternative is to negotiate the cost future interventions as when they arise.

Standard Up-date is an optional service that is estimated for a number of hours per month average for several months. These prices will be reviewed periodically and could be altered if the level of update required constantly differs with the initial estimation.

Standard Update will cover the updates of the static areas of the website developed by us unless it requires the creation of new pages or adding elements that we normally charge for.

Requests will normally only be dealt with during normal office hours (9:00am-5:00pm Mon-Fri).
In the case of an emergency we may be available out of office hours but no guarantee is provided.
This service does not normally include the creation of new pages or adding multimedia elements.

Planned Update:

When required, ABsite will design a periodic update plan after evaluating with the client the updates requirements and periodically re-evaluate the plan.

Administrator System Support * for web hosted applications

This support will provide the time and resources to support the client's systems administrators and does not include end user support.

During the life of a Web application there are always the possibilities of a request for assistance, or problems arising (bugs/patches), upgrades required or new functionality required. The System Support option will cover these incidences; The alternative is to negotiate the cost any intervention as when it arises.

We offer live phone customer service from 9:00 AM - 7:00 PM GMT, Monday through Friday

The system support is estimated for a number of hours per month average for several months. These prices will be reviewed periodically and could be altered if the level of support required constantly differs with the initial estimation. System support does not include end user support.

NOTE This Service does not include functional or feature enhancements or additional functions, modules or features ("Enhancements") to applications as may be released by ABsite from time to time.

Email services:

Email boxes are normally provided by your internet service provider (ISP) that is giving you access to the internet from your office or home.

Standard email service: ABsite standard email service will "redirect" e-mails sent to accounts under your domain name to the email boxes of your ISP that you normally use to send and receive emails.

The standard email service will create rules to redirect emails to different mailboxes of different users (up to 10 users). The cost of this standard email service is included in the Domain Name hosting charges paid to ABsite.

For clients that require other POP3 /SMTP o IMAP arrangements ABsite can provide two levels of mailbox services;

Advanced email service: This is a Google hosted POP3 /SMTP o IMAP mailbox that is currently offered for free. The mailbox service offered by Google is restricted to their current limits (May 2008) of 20mb per email and space for 6GB and up to 100 users per domain name.

ABsite will only charge a set-up configuration and testing fee.  ABsite will not have any responsibility for the provision of this service other testing and validating the initial configuration.

Professional email service: When the client requires overcoming the limits of the free Google mailbox, ABsite will outsource the mailbox service to a specialised mailbox provider.